SELECT MODULE
// JUMP TO ANY POINT IN THE WORKFLOW
METRICS
// PERFORMANCE DASHBOARD
HELP
// HOTKEYS AND SAVE INFO  ·  v1.73
// WHAT IS THIS?

TicketNasty is a guided workflow for solving end-user request tickets — it walks you step-by-step from reading the ticket through to resolving and documenting it.

Saved tickets are stored in this browser's local storagenot as files on your machine, so nothing is ever written to disk.

  • Storage key: ticketnasty_saved
  • Up to 30 tickets, keyed by ticket number (re-saving overwrites).
  • Scoped to this browser & profile on this PC — no sync across browsers or devices.
  • Removed by clearing browser site data or using private / incognito mode.
// SUGGESTED

Bookmark your company's Knowledge Base page in this browser so it's always one click away while you work tickets.

SAVE TICKET
// SAVE THIS TICKET TO CONTINUE LATER
Ticket Number
Status
Note (optional)
OPEN SAVED TICKET
// OPEN A SAVED TICKET
CONFIRM EXIT

Your session saves automatically and reloads when you reopen TicketNASTY later today. Leave it for now, wipe it and start fresh, or support the project.